“For the past three years Nicole Kanis has developed and maintained a very positive relationship with a family member who lives alone and has limited mobility. Nicole is very knowledgeable about all kinds of resources and helps her client access them. She is flexible and willing to do whatever is needed to help the client remain in her home. She keeps in touch with me with periodic phone calls and emails.”
“The JHC has taken care of our Mom for more than a year now and we are delighted with the dedication, care and service she receives. The staff is always helpful and does a great job. It is because of that dedication that our Mom stays in such good shape. We are truly grateful for your level of care and please never stop taking care of our Mom. Without you, we would not have the quality of life that we have today, for both our Mom and ourselves. We know she is in good hands with the JHC LifeCare Management team.”
“There are not enough words to express how impressed I have been with Nicole Kanis who is the Care Manager helping me with one of my clients in Fitchburg. She is available anytime; she’s smart, knowledgeable, level-headed, thorough and responsive. Nicole always follows up on matters promptly, she has great ideas and a great disposition. Probably one of the best people I have worked with over the last 18 years.”
“My Dad currently lives at home and is in the Jewish Healthcare Center’s hospice program. My Dad, who was independent all of his life, approached his mid-nineties and my family had no idea what to expect. He was diagnosed with dementia and this horrible aging process was all new to us. My father kept his health private and I was asked to get involved when he was 96. I am his Health Care Proxy and stepped away from work to help Dad and ‘let him down gently.’ We have had a relationship with Susan Ritz for 2 years. Susan has helped me and has provided guidance on what to expect. A couple of examples are, she helped guide me on how to handle taking Dad’s car keys away and not allowing him to go back to his winter home in Florida. My Dad never established a relationship with a neurologist. Here we are in late stages and we did not know his condition. Susan referred us to a neuropsychologist who came to our home and evaluated Dad. Susan also came to our home in Holden and evaluated Dad, suggesting he is ready for hospice. Our care has shifted to keeping him comfortable. Susan emphasized she would prefer to see Dad get involved with hospice early rather than too late. She was right. Every time I have needed guidance, Susan has delivered. She has educated me, thus allowing Dad to live a more content life, receive less intrusive care, and remain at home as the disease runs its course. I have been very happy with your care and services. I would recommend the JHC LifeCare Management team to anyone in a similar situation.”
“I really don’t know what I would have done without your expertise in so many areas. But above all, your genuine concern for both of us was very apparent. Since I live so far away, it put my mind at ease knowing that your team were always making sure that my sister’s needs were met. Thank you for your compassionate and gentle caring.”
“Where would I be without you? Lost in a wilderness of doctor’s offices, bureaucratic paperwork and elder care facilities, trying to figure out if I was doing the right thing by Dad and doubting my own judgment! It was always a great comfort to know that I could call you up and you would help make even the most difficult situation clear and manageable.”
“Your early advice and counsel coupled with three years of daily oversight by our caregiver permitted my Mom to retain her dignity to the very last day—quite an accomplishment.”
“You helped our family in so many ways in the care of my mother in her final days here on Earth. Your experienced insights in understanding and explaining the complexities of handling end-of-life procedures was most comforting to our family.”
“Thank you so much for all the hard work, your limitless patience and your sensitivity toward our situation. Times like these are so emotional and difficult. You lifted a huge weight off of our shoulders.”
“You added so much to the good quality of my mother’s life her last years. Please keep up the good work. You are a tremendous asset to our community.”
“Thank you for being so kind and compassionate at a time of great stress in my life. Didn’t know if I was coming or going. Life sometimes throws a curve ball—and you’re out.”
“Thank you from the very, very bottom of all our hearts. We now have peace of mind and are all more aware of my mother’s needs, thanks to your expertise and knowledge.”